POLICIES / AMENITIES / FACILITIES

RESERVATION/ONLINE BOOKING:

• Settle payment online to minimize physical contact with hotel staff
  GCASH – 09209103492 (Maria Victoria B Amboy)
  PNB CA# – 2277-70002384 (Maria Victoria B. Amboy)
  BDO CA# – 000478025970 (AMBOY’S HOMETEL)

CHILD POLICY:

• 9 years old and below – accommodation is free of charge sharing the same room with parents and using existing bedding
• 9 years old and below – 50% discount for all meals when accompanying an adult who is having a full paying meal
• 3 years old and below – Complimentary meals for children up to 3 years old when accompanying an adult who is having a full paying meal
• Children occupying their own room will be charged full rate for accommodation and breakfast

CANCELLATION POLICY:

• Cancellation is FREE of charge 30 days prior to arrival
• Cancellation made at least 15 days prior to arrival will incur 50% of the booking value
• Cancellation within 14 days before arrival date will incur the full period charge
• Failure to appear on arrival date is considered as “NO SHOW” and no refund will be given
• FREE REBOOKING for flight cancellations due to adverse weather condition or any other causes beyond our control

CHECK IN:

• Check in time @ 2:00pm/Check out time @ 12:00 noon
• Early check in is possible if the room is ready and available
• Fill up Health Declaration Form upon check in.
• Full payment is required upon check in and for extension of stay, Online Payment like GCASH is accepted.

INSIDE THE ROOM:

• Only Couples or family members who live in the same house are allowed to occupy triple, quad and family room. No capacity of extra bed.
• Bedroom Amenities: Aircon Unit, TV with Cable, Sanitation Kits (70% solution Alcohol/Sanitizing Gel, Tissue & Facemask), Disposable Slipper. One (1) towel per head will be provided for the entire three (3) days stay. (extra bath towels will be charged P200 each).

HOTEL AMENITIES

• Complimentary Wi-Fi Internet Access
• Standby Generator Set
• Lobby/Reception
• Covered Parking Area
• Outdoor Dining
• Organic Vegetable Garden

REMINDERS:

• No Housekeeping /Turndown services during the entire stay
• Guest are advised not to transfer amenities like towels, linens and appliances to other room to avoid unnecessary charges
• Strictly NO drinking of any liquor inside the room.
• Guest are requested to bring their own tumbler since we don’t offer bottled water to reduce waste. Water Dispenser are available on Common Areas
• Please HELP conserved water and electricity
• Food & Beverages are not allowed to be brought in the hotel. However, should you bring in your food and beverages, Corkage fee will be apply accordingly. Amboy Hometel Thai resto is open to serve you daily from 6:00am to 9:00pm.
• NO Smoking in the entire property.
• Children should always be accompanied by adults when in the balcony of the room and public areas
• Pets are not allowed in the entire property
• Illegal drugs, any form of prostitution and gambling are strictly prohibited inside the hotel.
• The hotel management reserves the right to refuse heavily intoxicated guest(s) entry or use of the hotel facilities
• Guest under medication or possible health hazard are advised to take precautions and advised the hotel management before using the hotel facilities
• The hotel practices a centralized tipping system. We discouraged direct tipping. Should you feel like leaving a tip to our staff, we would highly appreciate it if you just drop it in our designated tip box at the front desk
• Dispose of your trash properly

THE HOTEL RESERVES THE RIGHT TO REFUSE ACCOMMODATION AND EXPEL WITHOUT REFUND FOR GUEST/S WHO VIOLATE SAID
POLICIES

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