AMBOY HOMETEL POLICY

RESERVATION POLICY:

• 1. Guest is given 2-3 days holding period once reservation and blocking of room is made.
• 2. ROOM – 50% down payment of the total room charge is required to guarantee reservation within
  2-3 days. Remaining balance can be settled upon check-in through CASH basis only.
• 3. TOUR– 20% guarantee deposit to avail tours.

CANCELLATION POLICY:

• 1. Cancellation is FREE of charge 30 days prior to arrival.
• 2. Cancellation made at least 15 days prior to arrival will charge 50% of the booking value
• 3. Cancellation within 14 days before arrival date will incur the full period charge.
• 4. Failure to appear on arrival date is considered as “NO SHOW” and no refund will be given.
• 5. FREE REBOOKING for cancellations due to adverse weather condition.

CHILD POLICY:

ACCOMMODATION

• 1. 2 years old and below are free of charge.
• 2. 3-6 years old sharing bed with parents will be charged for daily breakfast only.
• 3. 7 years old and above will pay the regular rate.

TOURS

• 1. 2 years old and below are free of charge.
• 2. 3-6 years old will be charged 50% of the rate per guest.
• 3. 7 years old and above will pay the regular rate

DISCOUNT POLICY:

• 1. PERSON WITH DISABILITY (PWD) -20% Requirement: Person with Disability ID
• 2. SENIOR CITIZEN (SC) – 20% Requirements: Senior Citizen’s ID or Any Philippine Issued VALID ID
• 3. CANCELLED FLIGHT DUE TO BAD WEATHER – 30% *For returning inhouse guests only.
• 4. RETURNING GUEST – 20%

RESTAURANT OPERATION TIME:

• 5:00 am – 8:00 am – BREAKFAST
• 11:00 am – 2:00pm – LUNCH
• 6:00 pm – 9:00 pm – DINNER
• 7:30 pm – LAST ORDER

CHECK IN/ CHECK OUT:

• 2:00 PM – Check in Time
• 12:00 PM – Check out Time

*Free early check-in depends on availability of room

RESTRICTIONS:

• 1. There is no capacity for extra bed in all rooms.
• 2. NO drinking of any liquor inside the room.
• 3. NO smoking in the entire property.
• 4. Pets are not allowed.
• 5. Strictly NO COOKING SERVICE and NO Room Service.